Shipping Information

Orders placed on the Where Were You When…? (“WWYW”) website are shipped via the US Postal Service. Your order will usually ship within 4-6 business days after you receive an email Order Confirmation. This does not include the time for package transit. WWYW may charge sales tax for orders shipped to California only. Please note, we are not liable for incorrect shipping address provided with orders.

Shipping Rates are calculated per weight by shipping method.

Please be aware that any international shipping charges do not include international taxes or duties. Contact USPS International or the customs office in the destination country for information about any applicable duties or taxes. If an order is placed to WWYW and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package. These amounts will be subtracted from your merchandise refund. WWYW has made every effort to minimize our international shipping charges. We only charge our cost for these services. We do not make any profit on our shipping services to domestic/international customers. Also, we are required by law to disclose the full value of the package contents and cannot alter this value. If you have any shipping questions or comments please email Customer Service at contact@wwywgroup.com.

Please note that in the European Union, these fees can be 30% or more of the total declared value of your order.